Future proof your returns management
Consider a dedicated returns center. Sending returns to our local hubs ensures short delivery distances and swift inspections, getting products back on shelves for resale promptly.
Have access to a local return solution within 24 hours!
Beat the industry standard by reducing your return rate with our dedicated returns centre and returns portal. Define your criteria, keep track of data, and let consumers arrange returns by themselves.
A returns solution designed to get your products back onto shelves ASAP
Customize the return portal to match your brand
Add your logo, brand colors, and layout to offer customers a branded return experience.
Putting your brand first the entire journey
It's time to say goodbye to single-use plastic. We work hard to reduce packaging waste. Our alternatives will make you wonder why your brand didn't make the switch sooner.
Electric cargo bike returns / deliveries
Boxx is offering a solution for reliable delivering to business customers that have a logistic need. We prioritise green carriers, to make city logistics cleaner, more efficient and more flexible.
OUTLINE RETURNS OPERATIONS
Daily operational activities for brand & carriers
01. Customer requests return
Boxx gets notified when return is placed
Courier partners are notified to collect on next route
Returns details are sent to Boxx hub
03. Receival activities
Reinjection / return to warehouse / failed deliveries
Returns & failed deliveries sorted for re-delivery
02. Courier collects from home, pickup point or locker
Collection done by e-cargo bike or EV
Track & trace / status updates to Boxx
04. Post return activities
Receipt of packages returned
Our customers have 0€ fixed fees and are only charged for what they use
The Boxx platform tracks returns and sends branded tracking notifications to customers.
Upon receival goods are inspected and either stored or repacked for delivery
Pick & pack
If returns are in good condition, we'll repack them for another delivery or your warehouse.
Our network of urban delivery partners provide a range of options when resending a parcel